Mailing Address: Mosaic Forest Management
#201 – 648 Terminal Avenue
Nanaimo, BC
V9R 5E2
Email: payroll@mosaicforests.com
Phone: (250) 716-3700
TimberWest Retirees
For those who retired from TimberWest or its predecessor companies or from Mosaic with TimberWest benefits, you are now known as TimberWest (legacy) retirees by Mosaic. Mosaic must be informed promptly of any change in the status of a retiree or spouse or change to mailing address or contact information as it may affect your benefits and avoid errors in payments. It is the retiree’s responsibility to keep Mosaic informed.
With remote work more at play now, Mosaic is now leveraging email as its primary communication tool. Where retirees need to speak to a representative, they can email, or phone as indicated above. When calling by phone, there will be an option for retirees. This should only apply to retirees of TW (legacy).
Canada Life Contact Information
Phone: ` 1-888-222-0775
Retirees that have an annuity through Canada Life and need to make contact can call between 8a.m. and 8p.m. (Eastern Time)
Members of the RSEA Extended Health Plan
If you are a member of the RSEA Extended Health Plan and there is a change in your status as described on the previous page, you will need to contact Pacific Blue Cross at the following address:
Pacific Blue Cross
PO Box 7000
Vancouver, BC V6B 4E1
Or by email: inhealth@pac.bluecross.ca
Or by phone: 1-877-722-2583
When contacting Pacific Blue Cross, you will need to give them your Group Number – E002984
In addition, we would ask you to please contact RSEA at the address below.
CP-TW Retired Salaried Employees Association (RSEA) Contact Information
In the event of a change in status as previously described, please contact RSEA at the following address to inform us of the changes. RSEA can be reached by regular mail at:
CP-TW RSEA
PO Box 18128
250 – 221 Ioco Road
Port Moody, BC V3H 0A2
Or by email at: rsea.retirees@gmail.com
In the event you need additional help or advice, you can contact a director near you from the following list:
Bob Beard Duncan realm@shaw.ca 250-748-6659
Erik Bentsen Nanaimo bentsene@shaw.ca 250-751-0075
Carl Bertholm West Kelowna carl_bertholm@telus.net 250-768-0791
Steve Lorimer Ladysmith saltairconsulting@shaw.ca 250-416-9294
Bill Mossey Campbell River wdmossey@telus.net 250-586-9884
Dave Owen Campbell River mdowen@telus.net 250-286-6635
Ron Pitts Port Moody pittsey@shaw.ca 604-469-0570
Bill Sharkey Delta mwsharkey@dccnet.com 604-943-5760
Bruce Storry Campbell River storryb@telus.net 250-287-7563
Ian Walmsley Duncan sueandian@shaw.ca 250-748-0235
Please keep this information in a place where you and others can easily locate it.